Last Modified: Jan 1, 2025

Shanghai Balanshi Automotive Equipment Co., Ltd. and its Balanshi brand (“we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, interact with our services, or communicate with us.

What Information Do We Collect?

We collect information from you when you register on our site, fill out a form, request a service, or communicate with us.

When interacting with us, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.

SMS and Mobile Communications
When you text us or consent to receive text messages from Balanshi, you agree to receive messages related to your vehicle service appointments, orders, and promotional offers. Message and data rates may apply. Your phone number, obtained as part of SMS consent, will not be shared with any third parties or affiliates for their marketing purposes. You can opt-out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. Your information helps us to better respond to your individual vehicle service needs.

  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

  • To process transactions and manage appointments. We may use the information provided to schedule your vehicle maintenance or repair.

  • To send periodic emails or messages. The email address or phone number you provide may be used to contact you with company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service you requested.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing your vehicle, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent

By using our site and providing your information, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on Jan 1, 2025.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Shanghai Balanshi Automotive Equipment Co., Ltd.
No.1009. Xingguang Village Industry Zone, Anting County, Jiading District, Shanghai, China